
The Reynolds Customer Service Pledge
At Reynolds we understand the importance of providing our customers with efficient, hassle-free insurance that delivers maximum peace of mind. So we will endeavour at all times to furnish you with succinct and relevant information about your policy, and to swiftly execute all claims against it.
In fulfilment of this promise we pledge to:
- Appoint an individual consultant to manage your account and handle all your queries
- Provide you with a Summary Handbook using wherever possible, simplified ‘non-legal jargon’ language to detail the cover arranged on your behalf
- Supply an easy-to-understand insurance and claims procedure guide
- Ensure that your claims are dealt with promptly and in accordance with the policy cover
- Act on your behalf in the processing and negotiating of claims with insurers or with loss adjusters appointed by your insurer
| Call us now for an insurance quotation: 0161 905 5500 Or complete an email enquiry form |